Last Updated: May 31, 2026

Privacy Policy

Your privacy is important to us. This policy explains how CodeMarkeet collects, uses, and protects your personal information when you purchase our products or interact with our website.

1. Information We Collect

When you use CodeMarkeet (CodeMarkeet.dev), we may collect the following types of information:

  • Personal Identifiers: Name, email address, WhatsApp number (for support and delivery).
  • Payment Information: bKash transaction IDs, payment amounts, and timestamps. Note: We do NOT store full bank/card details — all payments are processed through bKash's secure gateway.
  • Purchase History: Products you've bought, license types, and download records.
  • Technical Data: IP address, browser type, device information, and access times (collected via server logs).
  • Communications: Support tickets, WhatsApp conversations, and email correspondence.

2. How We Use Your Information

We use collected information for the following legitimate business purposes:

  • Order fulfillment — Deliver source code, templates, and APK files.
  • Payment verification — Confirm bKash transactions before releasing products.
  • Customer support — Respond to inquiries, troubleshoot issues, and provide updates.
  • License enforcement — Verify usage rights and prevent unauthorized redistribution.
  • Service improvement — Analyze purchase patterns to improve our product offerings.
  • Legal compliance — Fulfill tax obligations and respond to lawful requests.

We do not sell your personal data to third parties or use it for automated decision-making.

3. Payment Processing

All payments on CodeMarkeet are processed through bKash, a licensed mobile financial service in Bangladesh.

  • We only receive transaction IDs, amounts, and timestamps — we never access your bKash PIN, password, or full account details.
  • Transaction data is stored securely for 3 years for accounting and dispute resolution purposes.
  • You are responsible for keeping your bKash transaction ID confidential. Support will never ask for your PIN.
Important: Always double-check the merchant number (displayed during checkout) before sending payment. We are not responsible for payments sent to incorrect numbers.

4. Data Sharing & Third Parties

We share your information only in these limited circumstances:

  • Service Providers: WhatsApp (for support communication), Google Drive (for file delivery), and hosting providers.
  • Legal Requirements: If required by law, court order, or government regulation.
  • Fraud Prevention: To investigate and prevent fraudulent transactions or license violations.

All third-party providers are contractually bound to protect your data and use it only for specified services.

5. Cookies & Tracking

We use essential cookies to:

  • Remember your preferences (e.g., dark mode setting).
  • Analyze site traffic anonymously via privacy-friendly analytics.
  • Prevent fraud and secure your session.

You can disable cookies in your browser settings, but some features may not function properly. We do not use third-party advertising cookies.

6. Data Security

We implement industry-standard security measures:

  • Encryption: All data transmitted via HTTPS (TLS 1.3).
  • Access Control: Only authorized personnel can access customer data.
  • Secure Storage: Databases encrypted at rest with regular backups.
  • Monitoring: 24/7 intrusion detection and audit logging.
Our Commitment: In the event of a data breach, we will notify affected users within 72 hours as required by applicable laws.

7. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may have the right to:

  • Access — Request a copy of all data we hold about you.
  • Rectification — Correct inaccurate or incomplete information.
  • Erasure — Request deletion of your data ("right to be forgotten").
  • Restriction — Limit how we process your data.
  • Portability — Receive your data in a machine-readable format.
  • Object — Opt out of certain processing activities.

To exercise any of these rights, contact us at privacy@CodeMarkeet.dev. We will respond within 30 days.

8. Data Retention

We retain personal data for the following periods:

  • Purchase records: 5 years (for tax and warranty purposes).
  • Support communications: 2 years after last interaction.
  • Analytics logs: 12 months (anonymized after 30 days).
  • Inactive accounts: Deleted after 3 years of inactivity.

After retention periods expire, data is permanently deleted or anonymized.

9. Children's Privacy

CodeMarkeet does not knowingly collect information from individuals under 18 years of age. Our products are intended for professional developers and business owners. If you believe a minor has provided us with personal data, please contact us immediately for removal.

10. International Data Transfers

We operate primarily from Bangladesh, but our hosting providers may store data in the United States and European Union. By using our services, you consent to this transfer. We ensure appropriate safeguards (Standard Contractual Clauses) are in place for EU data transfers.

11. Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified via email (if you have an account) or a banner on our website. The "Last Updated" date at the top of this page indicates when changes were made. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For privacy-related inquiries, data requests, or concerns:

Email: codemarkeet@gmail.com

WhatsApp: +880 1759-022603 (Privacy Team)

Mailing Address: CodeMarkeet Privacy Office, Dhaka, Bangladesh

Data Protection Officer (DPO): codemarkeet@gmail.com

We aim to respond to all privacy requests within 15 business days.

This Privacy Policy is compliant with GDPR, CCPA, and Bangladesh's Digital Security Act.

Get in touch

For any payment issues, custom features, or code installation queries

WhatsApp Business +880 1759-022603
Email Support codemarkeet@gmail.com

Support Operations

Monday - Sunday: 10:00 AM – 10:00 PM (BST)
Average response window within 30 minutes.

Transaction verification is processed securely through WhatsApp channels.